Privacy Policy

1. Introduction

Welcome to Sora Hub Technology Ltd ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our affiliate program platform.

By signing up for our affiliate program, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

When you register as an affiliate, we collect the following information:

• Name: Your full name for account identification
• Email Address: Used for account communication and login
• Phone Number: Used for SMS notifications regarding account status and important updates
• Password: Encrypted and stored securely for account authentication

2.2 Commission and Transaction Data

We collect and store information related to your affiliate activities:

• Affiliate code and referral tracking
• Customer referrals and commission earnings
• Transaction history and payment records
• Commission preferences and product settings

2.3 Usage Data

We may automatically collect certain information when you access our platform:

• IP address and browser type
• Access times and dates
• Pages viewed and features used

3. How We Use Your Information

3.1 Account Management

• Create and manage your affiliate account
• Process account approvals and status changes
• Send account-related notifications via SMS
• Authenticate your identity when you log in

3.2 Commission Processing

• Track customer referrals and calculate commissions
• Process commission payments and payouts
• Maintain commission history and records
• Send notifications about new commissions and transactions

3.3 Communication

• Send SMS notifications when your account is approved
• Notify you about new commissions and earnings
• Send important updates about the affiliate program
• Respond to your inquiries and support requests

3.4 Legal Compliance

• Comply with legal obligations and regulations
• Prevent fraud and unauthorized access
• Resolve disputes and enforce our terms

4. SMS Notifications

We use your phone number to send important SMS notifications, including:

• Account approval confirmations
• New commission notifications
• Important program updates

You can update your phone number in your profile settings. Standard messaging rates may apply.

5. Data Security

We implement industry-standard security measures to protect your personal information:

• Encrypted password storage using secure hashing algorithms
• Secure database storage with access controls
• Regular security audits and updates
• Limited access to personal data on a need-to-know basis

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our platform (e.g., SMS service providers)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect our rights, property, or safety, or that of our users

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain accurate commission and payment records

When you request account deletion, we will delete or anonymize your personal data, except where we are required to retain it for legal or regulatory purposes.

8. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Objection: Object to certain processing of your data
• Portability: Request transfer of your data to another service

To exercise these rights, please contact us through your account settings or by email.

9. Cookies and Tracking

We use session cookies to maintain your login state and improve your experience. These cookies are essential for the platform to function properly and are deleted when you log out.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending SMS or email notifications for significant changes

You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Company: Sora Hub Technology Ltd
• Website: https://sorahubtech.com
• Email: Contact us through your affiliate dashboard